May 2018

Accessibility Statement

Freedom 1 st FCU is committed to meeting the banking needs of all our customers, including those with disabilities. The following information is provided for those who may require special assistance to access Freedom 1 st FCU products and services.

In Person
All branch locations are wheelchair accessible. Our location offers a drive-up teller window and drive-up ATM.

By Phone

Call us at 316-685-0205 to speak to a Freedom 1 st FCU Member Service Representative or Loan Officer.  

Online
Freedom 1 st FCU strives to comply with best practices and standards as defined by the Web Content Accessibility Guidelines (WCAG) 2.0 and Section 508 of the U.S. Rehabilitation Act. All Freedom1stfcu.org pages are monitored through a W3C compliant validation product, currently Siteimprove™. We will continue to test the site and work to improve the level of accessibility.

If you have any questions about our products or services, you can contact us by email   (Please do not send confidential or sensitive information.) or by telephone at 316-685-0205.

TIP: To enlarge the size of the text on your screen, press and hold down the Control Key (Use the Command Key on a Mac) while pressing the plus symbol (+). To reduce the size of the text, press and hold down the Control Key (Use the Command key on a Mac) while pressing the minus symbol (-).

At an ATM
Our Freedom 1 st drive up ATM has braille controls and a headphone jack to provide spoken instructions to help guide you through your transaction(s).

By Mail
Send correspondence to Freedom 1 st Federal Credit Union, 57915 Leavenworth St., McConnell AFB KS 67221. Be sure to include your return address, telephone number, and email.

If you have any questions or concerns about accessibility and banking with Freedom 1 st Federal Credit Union please contact us. We will work with you to provide the information or item you seek through a communication method that is accessible to you.