ATM Machines | Locations | Top

Conveniently located at the entrance of the Credit Union our ATMs are compatible with cards issued for the CIRRUS, CO-OP, PLUS and STAR networks. You can use your ATM or your VISA Debit Card free of charge at either of these machines, and surcharge-free at several other locations. Please refer to our "ATM Locations" for exact locations.

NEW! Text Messaging! Find a CO-OP Network surcharge-free ATM when you're away from your computer! Text your location—address, intersection or zip code—to 692667 (MYCOOP) from any mobile phone. You can also call 888-SITE CO-OP to access our voice ATM locator.

Debit Cards | Top

The debit card is a convenient service that allows you to access your checking account for purchases without actually writing a check. It is accepted at merchants displaying the VISA logo and ATM's displaying the displaying the STAR, CO-OP and CIRRUS Logos. Transactions are automatically deducted from your checking account. The debit card is convenient and easy to use. This allows you to carry one card and only remember one personal identification number for all of your cash transactions.

New Security: Falcon Neural Network

To help protect you against credit/debit card fraud, we have enhanced our fraud system to include Falcon, a sophisticated neural network.

When a transaction on your card appears to fall outside of your usual spending pattern—a transaction which does not fit your historical card spending behavior—an alert is created. A fraud analyst or automated voice system will then contact you at your home or office to verify whether or not you authorized the transaction. During the verification, you will be asked to confirm the last 4 digits of the Social Security number on file for you. Only the last four digits will be requested.

In the event that we can not successfully contact you, a decision will be made on your behalf to block future transactions until you can be reached for confirmation. Please be sure we have your most current phone number(s).

This is part of our continuing effort to provide you with the best protection available when using your credit/debit card. We hope you enjoy the peace of mind that comes with knowing your card carries state of the art security features.